Returns & Exchanges
At MiniNail, we stand behind the quality of our electronic dabs and vaporizers with a 30-day satisfaction guarantee for all unused equipment. If you are not completely satisfied with your purchase, we offer a streamlined return process to ensure your hardware needs are met.
Initiate Request
Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
Prepare Hardware
Ensure all electronic components, including controllers and heating coils, are cleaned, placed in their original packaging, and include all accessories.
Secure Shipping
Affix the provided shipping label to your package and drop it off at any authorized carrier location, ensuring you keep a copy of the tracking information.
Inspection and Refund
Once our technicians verify the condition of the electronics, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing